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Analyzing the Usage of the GIM-COVID-19 Long-Term Sequelae Rapid Access to Consultative Expertise (RACE) Line

Kaushal, S.; Birks, P.; Greiner, J.; Levin, A.; Malbeuf, M.; Schwartz, Z.

2024-01-29 health systems and quality improvement
10.1101/2024.01.28.24301875 medRxiv
Show abstract

Real time access to guidance for physicians has been offered through Rapid Access to Consultative Expertise (RACE) in British Columbia (BC) for the past 12 years. 1 In the context of the novel coronavirus (COVID-19), the service for RACE was expanded to include a Long-COVID RACE line. 1 We report here the types and frequencies of questions asked to General Internal Medicine (GIM) experts in Long-COVID, by general practitioners in BC. 149 calls over an 11-month period were tracked by GIM experts, and analysis of the call themes was undertaken. These calls mainly involved consults regarding the post-infection COVID-19 symptoms being experienced by Primary Care Practitioners patients. Respiratory symptoms were the leading type of symptoms reported, with shortness of breath, cough, fatigue, and fevers being the most common, respectively. This data will be used to inform future resource utilization and provide insights on the usage of the Long-COVID RACE line.

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