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Impact of the Use of a WhatsApp-based Group Chat for Sharing Emergency Department Access-Block Data on Overcrowding and Census in a Low-Resource Emergency Department in Kigali, Rwanda
2020-06-26
health systems and quality improvement
Title + abstract only
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In Low & Middle Income Countries (LMICs), hospitals often face serious communication issues that threaten to paralyze the process of healthcare provision. The Centre Hospitalier Universitaire de Kigali (CHUK) is located in the middle of a vibrant city of Kigali, and is often overwhelmed by a high number of referred patients from its catchment area, and those brought in by emergency evacuation ambulance system (SAMU). The facility has no interdepartmental landline communication network, which wou...
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