Understanding community leaders' and program coordinators' perceptions of and needs from a community systems map: a qualitative study

ObjectivesA systems map for the Riverdale community in Hamilton, Ontario has documented programs, activities, and spaces for healthy, nature-based activities. A systems map was created to provide an approachable resource for community members. As a means of understanding whether this map would prove useful, interviews with community and organization leaders were conducted. The objectives of this study were to 1) characterize user engagement with recreational and active living programs and services located in and around the Riverdale community, 2) determine existing barriers to and facilitators of accessing recreational and active living programs for those in the Riverdale community, as perceived by those who deliver programs and, 3) improve the functionality and usability of the system map, including any information or services that may be missing.{square}{square} MethodsTwenty 60-minute semi-structured interviews were conducted with community leaders and program coordinators who focus on healthy active living and work within the Riverdale community. ResultsWe learned that Riverdale programming is typically gender-specific, women-dominated, and targeted to children and youth. Additionally, cost, transportation and accessibility, and language were the greatest barriers to accessing recreational programming. Conversely, facilitators for program involvement included transportation assistance, compensation, and food provision. Finally, interviews revealed the need for sustainability, clarity, and language options within the systems map. ConclusionThis work procured the necessary information to edit the interactive systems map according to community needs. With this map, Riverdale community members are able to access a source of information about activities and services.