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Translation, adaptation, and validation of the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) for use in Japan: A multicenter cross-sectional study

2020-05-18 health systems and quality improvement Title + abstract only
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ObjectivesThe Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) is a well-established and internationally recognized scale for measuring patients experience with hospital inpatient care. This study aimed to develop a Japanese version of the HCAHPS and to examine its structural validity, criterion-related validity, and internal consistency reliability. DesignMulticenter cross-sectional study. SettingA total of 48 hospitals in Japan. ParticipantsPatients aged [≥] 16 y...

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