Evaluation of an AI-Powered Patient Education Application in Bariatric Surgery: A Prospective Mixed-Methods Feasibility Study

BackgroundPatient education is critical to safe and effective postoperative bariatric surgery care. Large language models (LLMs) may improve access to personalized patient education but evidence regarding direct patient use in clinical settings remains limited. We evaluated BariBot, an LLM-powered educational application for patients undergoing bariatric surgery. MethodsWe conducted a prospective, single-arm mixed-methods feasibility study at a tertiary academic medical center from May 2024 to May 2025. Adult patients undergoing bariatric surgery used BariBot independently on postoperative day 1. The application provided conversational postoperative education and adapted language complexity to participants educational attainment. Outcomes included feasibility, usability, acceptability, perceived trustworthiness, and anticipated future use. Usability was assessed using the System Usability Scale (SUS). Immediately after BariBot use, participants completed a semi-structured qualitative interview assessing acceptability, perceived trustworthiness, and anticipated future use. Interview transcripts underwent thematic analysis. ResultsSixteen participants completed the BariBot use session, SUS assessment, and post-intervention interview. No technical failures prevented application use, and no participant requested early discontinuation. The median SUS score was 91.3 (IQR, 81.3-98.1), consistent with excellent perceived usability. Qualitative analysis showed that participants valued the applications immediacy, structured responses, conversational context, ability to address follow-up questions, judgement-free nature, and future availability between clinical encounters. Trust was strengthened by alignment with prior clinical guidance and perceived institutional association, although participants emphasized the need for transparency, clinician oversight, and use as an adjunct rather than a replacement of clinician guidance. ConclusionsBariBot was feasible to implement and was associated with high perceived usability and acceptability postoperatively after bariatric surgery. Larger, longitudinal, and comparative studies are needed to evaluate safety during unsupervised use and determine whether LLM-based educational applications improve patient understanding, engagement, and clinical outcomes.