Assessment of the accessibility of gyms for people with disability: A case study in New Zealand

Background Access to exercise facilities is particularly important for the health, wellbeing, and social participation of people with disability. However, many facilities remain difficult for them to access. Methods This research used a mixed-method case study of twenty-three gyms in New Zealand. Quantitative accessibility audits based on the requirements of NZS4121:2001 were used to assess the compliance of accessible parking, entrances, interiors and bathrooms. Interviews with staff or managers at each gym provided qualitative data on operational practice and awareness of inclusivity. Results The most accessible aspects include parking spaces, footpaths, entrance doors and bathrooms with features such as clear signage, well-designed ramps, and evacuation protocols demonstrating best practice inclusivity. Improvements in service counters, lifts, tactile and auditory communication are needed. Community gyms and university gyms are the most inclusive and their staff have the most comprehensive experience in interacting with people with different disabilities. Small private gym owners know little about accessibility barriers and financial constraints limit their ability to improve access features. Conclusion The main recommendations for improving gym accessibility for people of all abilities include strategies to facilitate their joining gyms and strategies to support them as long-term gym members. The involvement of healthcare professionals in prescribing regular exercise and monitoring the health effects, coupled with subsidised gym membership will make it easier for people with disability to join gyms. More extensive staff training, targeted exercise programs, inclusive signage and communication and regular maintenance of the facility will improve the ongoing experience. Participating in regular exercise and social environments will help improve the physical and psychological health of people with disability.