Longitudinal Evaluation of Harlem United Multiservice Model on Clinical, Behavioral, and Social Outcomes Among Clients Living with HIV

Background/Objectives People living with HIV face overlapping hardship through medical, behavioral, and social needs that require an integrated and coordinated approach. Harlem United multiservice model provides healthcare, food assistance, housing support, harm reduction services, behavioral health counseling, case management, and much more to support their clients. This study is an examination on how the participation in the Harlem United multiservice model is associated with changes over time in client health, behavioral health, and social outcomes. Methods This study performed a longitudinal program evaluation examining Harlem United clients enrolled between January 2020 and January 2025 who remained engaged in services for a minimum of one year. Client outcomes were assessed across three time points: Baseline, Year 1, and Year 2. The sample included 154 clients at baseline (N=154) with a total of 428 observations (N=428). Quantitative measures that were assessed included program involvement, housing stability, PHQ4 scores, food insecurity, medication adherence, and viral suppression. Data was analyzed using IBM SPSS Statistics through descriptive statistics, frequency tables, and generalized estimating equation models (GEE) to account for repeated observation over time. Results Medication adherence and viral suppression remained consistently high across all time points in the longitudinal study suggesting that most clients were virally suppressed or undetectable at baseline. Housing stability was statistically significant Wald X2 (2) = 156.073, p < 0.001 with improvements noted in Year 1 and Year 2 compared to baseline. Program level was significantly associated with PHQ4 scores, Wald X2 (1) = 7.902, p = 0.005. Food insecurity was also associated with PHQ4 scores, Wald X2 (1) = 5.462, p = 0.019. Findings suggest that clients with higher PHQ4 scores were involved in more programs compared to clients only enrolled in 1-2 programs. Additionally, clients with higher PHQ4 scores were more food insecure highlighting the relationship between social needs and mental health. Conclusion: Findings suggest that the Harlem United multiservice model played a supportive role in the maintenance of health and social outcomes through medication adherence and viral suppression. Although, significant improvement was not reflected across several outcomes, the association between PHQ4 scores, food insecurity, and an increase in program involvement suggest that the multiservice is reaching more clients with complex behavioral and social needs. Continued integration of these services is important for sustaining client stability while addressing social determinants of health.