Characterizing Trainee Workload Using Paired Daily Surveys and EHR Use Data: A Mixed-Methods Pilot Study
Rai, K.; Bianchina, N.; Fischer, C.; Clawson, J.; McBeth, L.; Gottenborg, E.; Keniston, A.; Burden, M.
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PurposeHigh clinical workload is associated with worse patient and hospital outcomes and is a well-established driver of clinician burnout. Trainees may be particularly exposed, shouldering both clinical and educational responsibilities. Evidence-based work design offers a data-driven approach to healthcare work but relies on robust workload measurements. Trainee workload remains poorly characterized, as commonly used metrics (e.g., duty hours, patient census) overlook cognitive and contextual dimensions. This pilot evaluated the feasibility of combining survey-based and electronic health record (EHR) data to characterize internal medicine (IM) trainees workload. MethodsA pilot study was conducted including IM and Medicine-Pediatrics residents (postgraduate years 1-4) between March 31 and June 22, 2025. Participants completed daily surveys during a seven-day inpatient schedule assessing workload and work experience domains, including environment, professional fulfillment, psychological safety, autonomy, and rounding experience, using validated instruments where available. Concurrently, EHR data captured chart review, documentation, orders, and secure messaging activity. Associations between survey and EHR data were assessed. ResultsAmong 37 eligible residents, 28 (76%) participated in the pilot capturing 166 shifts. Trainees spent 4.4 {+/-} 1.6 (mean {+/-} SD) minutes completing daily surveys and 8.6 {+/-} 2.3 minutes completing the final survey. Trainees reported working 11.6 {+/-} 1.0 hours/day and a median census of 9.0 (IQR 6.0-11.0). NASA-TLX score was 50.8 {+/-} 12.6. Positive shift ratings were associated with lower NASA-TLX scores and perceived rounding length. First-to-last EHR login duration was 15 {+/-} 2 hours/day, and EHR data showed 204 {+/-} 46 active minutes/day. Login duration correlated with self-reported hours (r=0.43, p<0.0001), and notes signed correlated with self-reported team (r=0.19, p=0.013) and personal census (r=0.34, p<0.0001). ConclusionsIntegrating survey-based and EHR-derived workload measures provides multidimensional insight into trainee work. This novel approach supports scalable measurement and evidence-based work design interventions to improve trainee well-being, education, and clinical efficiency.
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