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A thematic analysis of middle managers' perceptions of a conceptual framework for person-centred outpatient care
2025-11-02
health systems and quality improvement
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IntroductionPersons with long-term conditions (LTCs) have been identified as a group that could benefit from more person-centred care (PCC). However, the complexity of PCC as a concept, combined with the scarcity of a shared understanding of its definition across different healthcare contexts, has challenged systematic evaluation. To address this gap, a conceptual framework, operationalised in a patient-reported instrument: the Person-Centred Care instrument for outpatient care (PCCoc), was deve...
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