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The Use of Conversational Agents in Self-Management: A Retrospective Analysis
2024-09-02
health informatics
Title + abstract only
View on medRxiv
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BackgroundUnderstanding user engagement with conversational agents (CAs) in mobile health apps is crucial for improving sustained usage. We analyzed CA interactions in a mobile health app to identify usage patterns and potential barriers. Materials and MethodsRetrospective data from 100,571 active users of the Albert Health app in 2022 were analyzed. Interactions with CA were categorized by demographics (gender and age), interaction type (health information, medication-related, clinical paramet...
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