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Improving care for high impact users of hospital emergency departments: a mixed-method evaluation of a regional quality improvement programme Supporting High impact users in the Emergency Department (SHarED)

2023-04-18 emergency medicine Title + abstract only
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BackgroundThe need to better manage frequent attenders or high-impact users (HIUs) in hospital emergency departments (EDs) is widely recognised. These patients often have complex medical needs and are also frequent users of other health and care services. The West of England Academic Health Science Network launched its Supporting High impAct useRs in Emergency Departments (SHarED) quality improvement programme to spread a local HIU intervention across six other EDs in five Trusts. AimSHarED aim...

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